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FAQ

About The Artist
Almost every aspect of history enthralls me. Architecture; anthropology; archeology; fashion; fine art; literature and music have all made their way into my personal expression from the medieval madrigals I sang in my teens and twenties to the painted tapestry pillows that obsessed me in my thirties to the historical novels that have always captured my imagination. My current line of jewelry draws inspiration from this passion, uniting classic design themes with modern sensibilities. Pieces are hand formed and fabricated combining precious silver & gold with natural gemstones; cultured pearls and various unexpectedly modern elements. Antique patinas are not sealed, but allowed to age and mellow naturally. Slight surface variations are indicative of hand made, artisan jewelry and add to it’s illusion as a treasured heirloom. While my work has a unique sensibility, I strive to create designs that appeal to a broad spectrum of tastes and styles and I hope you find something special to spark your imagination. For more information, please visit my website at www.LoraHart.com
What Shipping Carrier Do You Use?
SHIPPING is $5.50 US Funds only.

Purchases will be shipped within two working days of reciept of the order. All items are sent via U.S. Priority Mail with Delivery Confirmation. Insurance is extra and recommended. Once shipped I cannot be responsible for lost or stolen packages. Please make any damaged freight claims to the U.S. Post Office and to me immediately upon reciept of goods. At this time we only ship to U.S. addresses.

How Can I Request A Return or Exchange?
We at Lora Hart Jewels take great pride in our hand crafted jewelry and guarantee it for any flaws in workmanship. Our quality control is very stringent, but it’s possible that we might miss something from time to time. Please report any manufacturing defects in writing to LoraHartJewels@Earthlink.net immediately and we’ll work with you to correct the problem.

If for any reason you are not satisfied with your purchase for reasons other than that stated above, an exchange can be made for another treasure from our jewel chest. Please write to LoraHartJewels@Earthlink.Net within five days from the date of shipping for a return authorization. A 5% restocking fee will be deducted from the purchase price. Shipping charges are non-refundable and return shipping is the responsibility of the purchaser.

Do I have to pay for my purchase via PayPal?
Not if you don’t want to. I’ll be glad to take a personal check or money order too. Please contact me at the time of purchase for my mailing address. After your check has cleared my bank, I’ll send your purchase within two business days. No foreign checks please.

There are also some folks who might like to use a credit card, but aren’t fond of PayPal. I’ll also be glad to work with you personally to accept your Visa or Master Charge over the phone or via e-mail if you prefer.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.